PRIVACY
POLICY
Mideast
Travel LTD, hereinafter referred to as Mideast with corresponding address at 105-107
Vas. Sofias Ave. 115 21, Athens, Greece, has been
granted to use the website
mideastonline.gr and online.mideast.gr
for selling ONLINE: accommodation, boat
tickets, travel insurance, and other destination and travel services,
collectively referred to as “Travel Services” displayed on
mideastonline.gr and
online.mideast.gr
(hereinafter the WEBSITE). Those
travel services will be sold exclusively to retail travel agencies (hereinafter
AGENCY) and are subject to established contract conditions and general
conditions stated on the web and according to prices and cancellation
conditions displayed when making each reservation, depending on prevailing
conditions, availability and other factors. The “B2C
Booking System” will inform you about the procedure for making reservations.
This policy
describes how Mideast Travel collects, processes uses
and discloses your personal information as a data controller. It covers
instances when you contact us, use our services or
interact with our WEBSITE mideastonline.gr and online.mideast.gr.
By
accessing, visiting, and using this WEBSITE you agree with the provisions of
this section and to collection, processing, transfer, store, or disclosure by
us of your information in accordance with this Privacy Policy.
WHAT
INFORMATION DO WE COLLECT?
During the
application and registration as an AGENCY in Mideast Travel, The AGENCY may
disclose company data and personal data regarding the User who will represent
the AGENCY and will receive necessary access codes from Mideast Travel website.
Such data may be your company’s name your company’s VAT number and trading
license, your name, your phone and your email and address. In addition, we may
collect information from you when you subscribe to a newsletter, respond to a
survey, fill out a form, or provide us with feedback on our products or
services.
The AGENCY
hereby commits to be responsible for the management and administration of said
access codes, and accepts financial responsibility for
all transactions made under AGENCY name or account or on behalf of the CLIENT.
If you use Mideast
Travel Website to make a booking or manage a reservation on behalf of an end/
final client, hereinafter referred as the “CLIENT”, we will collect and use
information about CLIENT as necessary to manage the booking. This may include
personal information such as name, gender, age, and any preferences if
applicable.
It is
AGENCY’s responsibility to represent the CLIENT in the booking process and
explain how we will use their personal information as set out in this Privacy
Policy. You must obtain their consent to make the booking and share their
details with us as anticipated by this Privacy Policy. We will assume that you
have done this.
HOW DO WE
USE YOUR INFORMATION?
We may use
the information we collect from you when you register, make a booking, sign up
for our newsletter, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:
To
personalize your experience and to allow us to deliver the type of content and
product offerings in which you are most interested.
To improve
our website in order to better serve you.
To allow us
to better service you in responding to your customer service requests.
To
administer a contest, promotion, survey or other site
feature.
To quickly
process your transactions.
To ask for
ratings and reviews of services or products.
To follow
up with them after correspondence (live chat, email or
phone inquiries).
To promote
special offers and Company’s news through Newsletter.
HOW DO WE
PROTECT YOUR INFORMATION?
We do not
use vulnerability scanning and/or scanning to PCI standards.
We only
provide articles and information. We never ask for credit card numbers.
We use
regular Malware Scanning.
Your
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information
confidential. In addition, all sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We
implement a variety of security measures when a user places an order enters,
submits, or accesses their information to maintain the safety of your personal
information.
All
transactions are processed through a gateway provider and are not stored or
processed on our servers.
All
credit/debit cards details and personally identifiable information will NOT be
stored, sold, shared, rented or leased to any third parties”.
OUR POLICY
ON COOKIES
Yes.
Cookies are small files that a site or its service provider transfers to your
computer's hard drive through your Web browser (if you allow) that enables the
site's or service provider's systems to recognize your browser and capture and
remember certain information. For instance, we use cookies to help us remember
and process the items in your shopping cart. They are also used to help us
understand your preferences based on previous or current site activity, which
enables us to provide you with improved services. We also use cookies to help
us compile aggregate data about site traffic and site interaction so that we
can offer better site experiences and tools in the future.
We use
cookies to:
Help
remember and process the items in the shopping cart.
Understand
and save user's preferences for future visits.
Keep track
of advertisements.
Compile
aggregate data about site traffic and site interactions
in
order to
offer better site experiences and tools in the future. We may
also use trusted third-party services that track this information on our
behalf.
You can
choose to have your computer warn you each time a cookie is being sent, or you
can choose to turn off all cookies. You do this through your browser settings.
Since browser is a little different, look at your browser's Help Menu to learn
the correct way to modify your cookies.
If you turn
cookies off, some features will be disabled. It won't affect the user's
experience and may not function properly. However, you will still be able to
place orders.
NEWSLETTERS
Mideast
Travel does automatically subscribe users to our newsletter,
in
order to
be informed by email of news and hotel offers. If you would
like to unsubscribe from our newsletter at any time, you can advise us on the
unsubscribe option of our website.
THIRD PARTY
DISCLOSURE
We work
closely with a number of trusted partners with whom we
need to share personal information to help us provide our services. These
include:
Banks and
payment providers, to authorize and complete payments;
Service
providers who work with us to help provide our services, including local agents
who help manage customer needs;
Companies
to whom we transfer or may transfer our rights and duties under our agreement
with you;
Other
agencies, law enforcement or governmental organizations where we are required
to do so by any applicable law; or
Our
contractors and other third party agents for any of
the above or to send you marketing information on our behalf.
We may also
pass that information, for the purpose of processing the booking request, to
any service supplier that may be based in territories such as the United Arab
Emirates or the United States of America, whose laws do not offer, in the
opinion of the European Commission or the Director of the Spanish Data
Protection Agency, an adequate level of data protection. Nevertheless, Mideast
Travel will not pass any information on to any person not directly responsible
for travel arrangements.
Finally, we
may release information when it's release is appropriate to comply with the
law, enforce our site policies, or protect ours or others' rights, property or safety.
THIRD PARTY
LINKS
Occasionally,
at our discretion, we may include or offer third-party products or services on
our website. These third-party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these sites.
MINORS
ONLINE PRIVACY PROTECTION
Mideast
Travel does not knowingly collect personal information from minors under the
age of 18. Minors are not permitted to use the Website or services, and Mideast
Travel requests that minors under the age of 18 not submit any personal
information to the website. Since information regarding minors under the age of
18 is not collected, Mideast Travel does not knowingly distribute personal
information regarding minors under the age of 18.
ACCESSING
YOUR PERSONAL DATA
You have
the right to ask us not to process your personal data in any way described
above. You can exercise this right at any time by using the Contact Us form.
You have
the right to access any personal information we have obtained from you through
our Site. We will make any changes to that information at you request. Any such
requests should be made on the Contact Us form. We do not assume any
responsibility for verifying the ongoing accuracy of the content of any
personal data.
CHANGES TO
THE PRIVACY POLICY
The Website
Policies and Terms & Conditions may be changed or updated occasionally to
meet the requirements and standards. Therefore, the Customers’
are encouraged to frequently visit these sections in order to be updated about
the changes on the website. Modifications will be effective on the day they are
posted”
CONTACTING
US
If there are
any questions regarding this privacy policy, you may contact us using the
information below.
0030 211
211 8702 – 04
mideastonline.gr
and online.mideast.gr
105-107
Vas. Sofias Ave. 115 21, Athens, Greece,
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